Terms & Conditions
Welcome to Squash Blossom Treasures. These Terms & Conditions (“Terms”) constitute a legally binding agreement between you (“Customer,” “User,” “you,” or “your”) and Squash Blossom Treasures (“Company,” “we,” “our,” or “us”) governing your access to and use of our website, products, services, customer accounts, and all related content made available through our online platform. These Terms are intended to establish the rights, responsibilities, and obligations of both parties while ensuring a secure, transparent, and reliable shopping experience for every customer.
By accessing, browsing, registering for an account, purchasing products, or otherwise using our website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, together with our Privacy Policy, Shipping Policy, Return Policy, and any additional policies referenced throughout our website. If you do not agree with any provision contained within these Terms, you must discontinue use of our website and refrain from accessing our services. Your continued use of the website following any updates to these Terms constitutes your acceptance of those revisions.
Eligibility to Use Our Website
Our website and services are intended for individuals who have reached the legal age required to enter into binding contracts under the laws of their jurisdiction. By using our website, you represent and warrant that you possess the legal capacity and authority necessary to enter into this agreement and to fulfill all obligations arising from your use of our services.
If you access our website or place orders on behalf of a business, organization, or other legal entity, you represent that you possess the authority to bind that entity to these Terms & Conditions. In such circumstances, all references to “you” within these Terms shall apply equally to both the individual acting on behalf of the entity and the entity itself. We reserve the right to refuse service, suspend accounts, or cancel transactions where we reasonably believe these eligibility requirements have not been satisfied.
Acceptance of Orders
All orders submitted through our website constitute offers to purchase products and remain subject to acceptance by Squash Blossom Treasures. Receipt of an order confirmation or payment acknowledgment does not constitute final acceptance of an order. Acceptance occurs only after payment has been successfully authorized, inventory availability has been confirmed, fraud prevention procedures have been completed where applicable, and the order has been approved for fulfillment.
We reserve the right, at our sole discretion, to refuse, limit, delay, or cancel any order for legitimate business reasons, including but not limited to inventory shortages, pricing inaccuracies, suspected fraudulent activity, payment authorization failures, shipping restrictions, regulatory requirements, or circumstances beyond our reasonable control. Where an order cannot be fulfilled after payment has been received, any applicable refund will be processed in accordance with our Return and Refund Policy.
Customer Accounts
Certain features of our website may require customers to establish a registered account. By creating an account, you agree to provide information that is accurate, current, and complete, and you further agree to maintain and promptly update such information whenever necessary. You are solely responsible for safeguarding your account credentials and for all activities conducted through your account, whether authorized by you or resulting from your failure to maintain appropriate security measures.
You agree to notify us immediately if you suspect unauthorized access to your account or become aware of any breach of security affecting your login credentials. Squash Blossom Treasures shall not be responsible for losses arising from unauthorized account access resulting from your failure to protect your account information. We reserve the right to suspend, restrict, or terminate customer accounts that violate these Terms, compromise website security, or are used for fraudulent, unlawful, or abusive purposes.
Website Use and Acceptable Conduct
Our website is provided for the purpose of allowing customers to learn about, browse, and purchase authentic Native American jewelry and related products. You agree to use the website only for lawful purposes and in a manner that does not interfere with its operation, compromise its security, infringe upon the rights of others, or violate any applicable law or regulation.
By using our website, you agree that you will not engage in activities including, but not limited to:
* Attempting to gain unauthorized access to our systems, servers, databases, or customer accounts.
* Circumventing website security measures or attempting to interfere with website functionality.
* Uploading malicious software, viruses, automated scripts, or harmful code.
* Using automated systems to scrape, copy, harvest, or extract website content without prior written authorization.
* Impersonating another individual or misrepresenting your identity.
* Using our website for unlawful, fraudulent, deceptive, or abusive purposes.
* Violating any applicable local, national, or international law while using our services.
Violation of these provisions may result in immediate suspension or permanent termination of access to our website and, where appropriate, legal action to protect our rights and interests.
Product Information and Availability
We make every reasonable effort to ensure that product descriptions, photographs, specifications, pricing, availability, and other product information displayed on our website are accurate and current. However, handcrafted Native American jewelry possesses natural variations in sterling silver craftsmanship, gemstone characteristics, coloration, dimensions, and artistic detail. Such variations are inherent to authentic handmade products and should not be interpreted as defects or inaccuracies.
Product availability is subject to change without prior notice. Because many of our items are individually handcrafted or produced in limited quantities, certain products may become unavailable after an order has been submitted. We reserve the right to discontinue products, modify product offerings, update specifications, correct typographical or pricing errors, and revise website content at any time without creating any obligation to continue offering specific products or pricing.
Intellectual Property Rights
Unless otherwise expressly stated, all content appearing on the Squash Blossom Treasures website, including but not limited to text, product descriptions, educational articles, graphics, logos, trademarks, icons, photographs, product images, videos, website design, software, source code, and other proprietary materials, is the exclusive property of Squash Blossom Treasures or its respective licensors and is protected by applicable copyright, trademark, intellectual property, and unfair competition laws.
No portion of this website may be copied, reproduced, republished, distributed, modified, displayed, transmitted, translated, reverse engineered, or otherwise exploited for commercial purposes without our prior written consent. Limited personal, non-commercial use of the website is permitted solely for browsing, shopping, and obtaining information regarding our products and services. Unauthorized use of our intellectual property may result in civil or criminal liability under applicable law.
Pricing and Payment Terms
All prices displayed on the Squash Blossom Treasures website are presented in the designated currency shown at the time of purchase unless otherwise stated. While we make every reasonable effort to ensure pricing accuracy, typographical errors, technical inaccuracies, currency conversion discrepancies, or system malfunctions may occasionally occur. We reserve the right to correct pricing errors, modify product prices, discontinue promotional offers, or update pricing information at any time without prior notice. Where a material pricing error affects an order that has already been submitted, we reserve the right to cancel the order before shipment and notify the customer accordingly. If payment has already been collected, an appropriate refund will be processed using the original method of payment.
Payment for all orders must be successfully authorized before products are prepared for shipment. By submitting payment information, you represent and warrant that you are authorized to use the selected payment method and that all billing information provided is accurate and complete. We reserve the right to decline or cancel transactions that cannot be verified, fail fraud prevention screening, violate applicable laws, or otherwise present an unacceptable level of commercial or financial risk. Completion of payment does not automatically constitute acceptance of an order, as all transactions remain subject to inventory verification, security review, and final order approval.
Order Processing and Fulfillment
Every order received by Squash Blossom Treasures undergoes a structured verification and fulfillment process designed to ensure accuracy, product quality, and customer satisfaction. Before shipment, orders may be reviewed to verify payment authorization, inventory availability, shipping information, and compliance with internal security procedures. This process helps maintain the integrity of our fulfillment operations while reducing the risk of fraud, shipping errors, or unauthorized transactions.
Although we strive to process all orders promptly, estimated processing times are provided for informational purposes only and should not be interpreted as guaranteed fulfillment deadlines. Processing times may vary depending upon product availability, order volume, payment verification, public holidays, severe weather conditions, carrier delays, customs processing, or other circumstances beyond our reasonable control. We shall not be liable for delays arising from events that could not reasonably have been prevented or anticipated.
Shipping and Delivery
Squash Blossom Treasures partners with reputable shipping providers to deliver orders securely and efficiently to eligible destinations. Shipping methods, estimated delivery times, available destinations, and associated charges are described within our Shipping Policy, which forms part of these Terms & Conditions by reference. Risk of loss and title to purchased products shall transfer in accordance with the applicable shipping terms communicated during the checkout process or as otherwise required by applicable law.
Delivery estimates are provided solely as good faith approximations and should not be interpreted as guaranteed delivery dates. Once an order has been transferred to the shipping carrier, delivery performance becomes subject to the carrier’s operational procedures, customs authorities, weather conditions, transportation disruptions, and other external factors outside our direct control. Customers are responsible for providing accurate shipping information at the time of purchase. Squash Blossom Treasures shall not be responsible for delays, failed deliveries, additional shipping charges, or losses resulting from incorrect or incomplete shipping information supplied by the customer.
Customs, Duties, and International Orders
Customers placing international orders acknowledge that shipments may be subject to customs inspections, import duties, taxes, brokerage fees, value added taxes, or other governmental charges imposed by the destination country. Unless expressly stated otherwise, these charges remain the sole responsibility of the customer and are not included within the purchase price or shipping charges displayed during checkout.
International customs procedures vary significantly between jurisdictions and may result in delays beyond our control. Squash Blossom Treasures makes no representations regarding customs clearance timeframes or governmental processing procedures. Customers are encouraged to familiarize themselves with the import regulations applicable within their country before placing an international order.
Returns, Exchanges, and Refunds
Our objective is to ensure that every customer receives products meeting the high standards of quality associated with Squash Blossom Treasures. If a return, exchange, or refund becomes necessary, requests will be handled in accordance with the terms outlined in our Return Policy, which forms an integral part of these Terms & Conditions. Customers are encouraged to review that policy carefully before completing a purchase.
Approval of returns or exchanges may depend upon factors including the condition of the merchandise, compliance with applicable return deadlines, proof of purchase, and satisfaction of other eligibility requirements described within our Return Policy. Products showing evidence of misuse, unauthorized alteration, accidental damage, improper handling, or normal wear resulting from customer use may not qualify for return, exchange, repair, or refund unless otherwise required by applicable consumer protection laws.
Product Authenticity and Quality Standards
Squash Blossom Treasures is committed to offering authentic Native American jewelry selected in accordance with our quality standards and sourcing practices. Every effort is made to ensure that product descriptions, specifications, photographs, gemstone information, and material details accurately represent the products offered for sale. Due to the handcrafted nature of authentic Native American jewelry, natural variations in gemstone color, matrix, texture, shape, dimensions, silverwork, stamp work, finishing, and artistic detail are expected characteristics of individually handcrafted pieces and contribute to their uniqueness.
Customers acknowledge that handcrafted jewelry should not be evaluated according to the standards of mass produced manufacturing. Minor differences between product photographs and the item received may occur due to natural gemstone characteristics, lighting conditions, monitor settings, photographic representation, or the handmade nature of the jewelry itself. Such variations do not constitute manufacturing defects and should be regarded as inherent qualities of authentic handcrafted craftsmanship.
Product Care and Customer Responsibility
Once products have been delivered, customers assume responsibility for the proper care, storage, maintenance, and handling of purchased jewelry. Sterling silver, natural gemstones, shell materials, leather components, and other natural materials require appropriate care to preserve their appearance and longevity. Exposure to harsh chemicals, excessive moisture, abrasive materials, extreme temperatures, or improper cleaning methods may affect the condition of the jewelry over time.
Customers are encouraged to follow any care recommendations provided with their purchase or published within our educational resources. Failure to properly maintain jewelry or damage resulting from misuse, accidents, unauthorized repairs, neglect, improper storage, or normal wear over time shall not constitute manufacturing defects or grounds for warranty claims unless otherwise required by applicable law.
Disclaimer of Product Representations
While Squash Blossom Treasures strives to provide accurate descriptions, educational information, and product specifications, all website content is provided for general informational purposes only. Product images, measurements, weights, dimensions, gemstone characteristics, and descriptive content are intended to assist customers in making informed purchasing decisions but should not be interpreted as guarantees that every handcrafted item will be identical in every respect.
Except where expressly required by applicable law or specifically stated in writing, Squash Blossom Treasures disclaims any representation or warranty that products will precisely match photographs, monitor color displays, customer expectations regarding natural materials, or subjective interpretations of appearance. Customers acknowledge that handcrafted Native American jewelry is valued in part because every individual piece reflects the unique artistry of its maker and the natural individuality of the materials used in its creation.
Prohibited Activities
To maintain the security, integrity, and proper operation of our website, products, and services, you agree not to engage in any activity that could interfere with the normal operation of our business or adversely affect other customers. Our website may only be used for lawful purposes consistent with these Terms & Conditions and all applicable laws and regulations.
Without limitation, you agree that you will not attempt to gain unauthorized access to our systems, customer accounts, servers, databases, software, or networks; introduce malicious software, viruses, ransomware, automated scripts, bots, or harmful code; interfere with website functionality or security measures; harvest customer information; reproduce or commercially exploit our content without authorization; impersonate another individual or organization; submit false or misleading information; manipulate pricing, inventory, promotions, or purchasing systems; or use our website in connection with fraudulent, unlawful, abusive, or deceptive activities. We reserve the right to investigate suspected violations and to suspend or permanently terminate access to our website where we reasonably believe these Terms have been breached.
Disclaimer of Warranties
Our website, products, services, educational content, and all related materials are provided on an “as available” and “as is” basis except where warranties cannot legally be excluded under applicable consumer protection laws. While we make every reasonable effort to provide accurate information, uninterrupted website availability, secure transactions, and high quality products, we do not warrant that our website will always operate without interruption, delay, technical error, or temporary unavailability.
To the fullest extent permitted by applicable law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, non infringement, uninterrupted availability, accuracy of informational content, or compatibility with every device, browser, or operating environment. Nothing contained within these Terms shall exclude or limit any consumer rights that cannot legally be excluded under applicable law.
Limitation of Liability
To the maximum extent permitted by applicable law, our total liability arising out of or relating to your use of our website, products, or services shall be limited to the amount actually paid by you for the product or service giving rise to the claim. This limitation applies regardless of the legal theory upon which any claim is based, including contract, negligence, statutory duty, strict liability, or otherwise.
Under no circumstances shall we be liable for indirect, incidental, consequential, exemplary, punitive, or special damages, including but not limited to loss of profits, business interruption, loss of business opportunities, loss of goodwill, loss of anticipated savings, loss of data, reputational harm, or any other commercial or economic loss arising directly or indirectly from your use of our website or products, even where we have been advised that such damages might occur. Certain jurisdictions do not permit the exclusion or limitation of specific liabilities, and where such laws apply, portions of this limitation may not apply to you.
Indemnification
You agree to defend, indemnify, and hold harmless us, together with our affiliates, officers, directors, employees, contractors, suppliers, licensors, successors, and assigns, from and against any claims, demands, actions, proceedings, liabilities, damages, losses, costs, expenses, or reasonable legal fees arising from or relating to your violation of these Terms & Conditions, your misuse of our website or services, your infringement of any intellectual property or other legal rights belonging to another party, your violation of applicable laws or regulations, or any negligent, fraudulent, or unlawful conduct undertaken by you while using our website.
This obligation shall survive the termination of your account, completion of any transaction, or discontinuation of your use of our services to the extent permitted by applicable law.
Force Majeure
We shall not be responsible for any delay, interruption, or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control. These circumstances may include natural disasters, severe weather, floods, fires, earthquakes, pandemics, epidemics, war, terrorism, civil unrest, governmental actions, labor disputes, transportation disruptions, supplier shortages, utility failures, cyberattacks, internet outages, failures of third party service providers, or any other event that could not reasonably have been anticipated or prevented.
Where such events occur, our obligations shall be suspended only for the period reasonably necessary to overcome the effects of the event, and we will make commercially reasonable efforts to resume normal operations as soon as practicable.
Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of [Insert Governing Jurisdiction], without regard to its conflict of law principles.
Subject to any mandatory consumer protection laws applicable within your place of residence, you agree that any dispute, claim, or legal proceeding arising from or relating to these Terms, our website, products, or services shall be submitted to the exclusive jurisdiction of the courts located within [Insert Jurisdiction], unless another forum is required by applicable law.
Severability
If any provision of these Terms & Conditions is determined by a court or other competent authority to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted under applicable law, and the remaining provisions shall remain in full force and effect. The invalidity of any individual provision shall not affect the enforceability of the remainder of these Terms.
Waiver
Our failure or delay in exercising any right, remedy, or provision contained within these Terms shall not constitute a waiver of that right or any other right available to us. Any waiver shall be effective only if expressly made in writing by an authorized representative.
Entire Agreement
These Terms & Conditions, together with our Privacy Policy, Shipping Policy, Return Policy, Authenticity Guarantee, and any additional policies or legal notices expressly incorporated by reference, constitute the entire agreement between you and us regarding your access to and use of our website, products, and services. They supersede all prior communications, representations, negotiations, understandings, and agreements relating to the same subject matter, whether oral or written.
Changes to These Terms & Conditions
We reserve the right to revise, update, or modify these Terms & Conditions at any time to reflect changes in our business operations, legal obligations, website functionality, product offerings, or industry practices. Any revisions will become effective immediately upon publication unless otherwise required by applicable law.
Where changes materially affect your rights or obligations, we may provide additional notice through our website, customer account, or other appropriate communication channels. Your continued use of our website after revised Terms have been published constitutes your acceptance of those changes.
Contact Information
If you have any questions regarding these Terms & Conditions or require additional information regarding our products, services, or policies, please contact us using the information below.
Company Name: [Company Name]
Business Address: [Company Address]
Customer Support Email: [Customer Support Email]
Business Hours: [Business Hours]
Website: [Website URL]
We are committed to responding to customer inquiries professionally and within a reasonable timeframe.
Final Statement
These Terms & Conditions have been established to promote transparency, protect the interests of both our customers and our business, and provide a clear framework governing every interaction with our website, products, and services. By continuing to access or use our website, you acknowledge that you have carefully read, understood, and agreed to be legally bound by these Terms. We appreciate the confidence you place in us and remain committed to providing authentic Native American jewelry, exceptional customer service, and a secure online shopping experience built upon integrity, professionalism, and mutual trust.